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Create a Climate of Focused Action!

April 12th, 2010

Monday Morning Mentor - Presented by Kevin D. Crone

Morning,

Do you sometimes feel that no matter what you think has to change in your business to be even more productive and successful, you just can’t seem to make the changes required?

It’s as if there is some invisible powerful force stopping momentum – as if there is some little guy in the basement pulling levers to drag things back to where they were. We should all run down there right now and find the little bugger and beat him with an old Toronto Maple Leaf jersey.

In these shrinking and tighter markets, if we want to compete and grow, we need to change and we can’t wait.

What’s really going on, from my experience working with client management teams and CEOs, is it seems they don’t have a culture of focused action to improve. For example:

  1. They never have the resources, time, money and people to make changes. Working harder, doing the same old stuff is their only answer and people seem to like that solution even though things don’t get better for the business.
  2. Creating the collective discipline and will to stay at any initiative long enough to figure out what to do as you go, is always difficult and so frustrating to those who want change. Usually they don’t take an initiative far enough and never finish the projects. Instead, they jump into another one that sounds good.
  3. Finding a leader in an established company with courage, guts, willingness to think and act like an entrepreneur is rare. Most get sucked into operations and problems as time goes on and the business loses its creative energy. (When those types are found they usually leave to start up their own enterprise. The organization and existing culture drive them out.) Leaders need to have a structure in place whereby they analyze the business issue from an objective and truthful point of view, find a new perspective, engage a team in figuring out what to do, implement and test, learn and adjust.

I sometimes think that even if God showed up and engaged everyone in some business vision, most would look for loop holes in the presentation. Businesses need more than analysis and a vision – they need serious execution and learning.

I just went to the Cottage Show in Toronto a couple weeks ago, and “it is big”! Starting in May, over a million go North every weekend. I visited a lot of those booths and I wondered as a business advisor, how all those businesses make it, including the very big companies, for I saw some of the most important fundamentals of business being ignored.

Yet you can spot the ones that have learned how to execute on the 3 fundamentals that work and get results:

  • They engage you in an issue or challenge you have
  • They have a compelling offering and story and tell it pretty well
  • They act like a truly trusted advisor, not an unwelcomed bore

So it is possible to grow and change a business because you have figured out what people need or want, you know how to connect or engage a market and your organization is effective at delivering on your compelling offering in an effective, trusting way.

Actions:

If the guy in the basement is winning, it’s probably time to consider a few serious moves:

  1. Start preparing to sell the business or
  2. Shake up management – find some fire in the belly entrepreneurship somewhere orGet off your butt – look in the reality mirror and this time look hard at business reality. Then go all out with focus on what’s missing and needs to be done, and maybe even burn a few bridges so you can’t go back.
  3. Create a culture and a structure to follow that ultimately improves the business and results. You have all that it takes to take the business to the next level and you can find the resources, leadership and the will. No excuses. While your competitors are being cautious, cheap, pessimistic, and have little vision, you can be thinking out loud. Is that all you’ve got?
  4. Maybe find a mentor/coach or some catalyst who has a proven structure that you and your team can be accountable to. Intentions and flip chart meetings between your team eventually lose steam. If nothing else, get working on those 3 fundamentals I talked about previously (engaging your market, having an offering that matches the market and a compelling story to tell everywhere and organize your business so you act like a trusted advisor and not an unwelcomed bore).

It would be sad and terrifying to find out that the little guy in the basement is you. Let’s wake up our businesses and be part of guiding it through the transition that is required.

Also, don’t forget this April’s complimentary teleconference Strategy Coffee Huddle: Monday, April 19th @ 11 am EST, especially if you are in a family business. Click here to register.

Engage with Tom Deans, author and successful businessman. You’ll hear how to protect your family wealth and protect your family relationship – the principles apply to any business.
Click here to register.

Make it a good week,

Kevin D. Crone
CEO
Dale Carnegie Business Group
BusinessNext Inc.
Offering Dale Carnegie Throughout Canada
Tel. 905.826.7300 / 1.800.361.2032 ext. 223

Getting Ahead While Maintaining a Great Life!

April 5th, 2010

Monday Morning Mentor - Presented by Kevin D. Crone

Good Morning,

What really matters in your life?

Most would say having a great family life and enjoying being apart of some meaningful work. Having great relationships with those who count – getting out in the most awesome playground in the world (Canada), making decent money and having good health because we see how fleeting it can be – being at peace.

How do we get all that and enjoy it? Looks like the Millennials have it figured out. They want all those things. They believe in collaboration, working as a team, hard work, setting and achieving balanced life goals. They want to express their values in the workplace – be counted on, stand out, party, relax and be cool with whatever comes their way.

Here are my thoughts:

1) It’s who you are being that counts. Being a giver to others; being interested in others, being enthusiastic about life, your work; being confident and expressive about your thoughts and ideas in conversations and groups. It’s about checking out who you are being, what you are about – your commitments and values that come out in your language in any conversation, relationship or job or business. Determining what really matters in life is a key to being who you want to be. If you get lost for a while and say stupid things or forget yourself, you can always alter the language in any conversation to make sure you are being who you want to be. For example, being a Papa to my grandchildren is what gives me the most meaning in my life right now. If I act and talk like an over busy business person to them, I won’t be a good Papa.

2)  Learning about things that matter. Constantly develop your skills so your talents, education and technical abilities can shine. Financial success requires financial knowledge and discipline. Some people would be broke and in debt no matter how much they made. Business success requires a diversity of many skills ie. Reading financial statements, accounting, investing, marketing, selling and some legal knowledge. If you want to get ahead in business, then learn business skills. Obtain financial intelligence – it’s about making money and keeping it and then one day growing it.

Those individuals with people, sales and marketing skills, financial savvy, and especially understanding the newer methods of connecting to clients through social media and the web, will be the high earners of tomorrow.

Those who make fitness and their overall health as part of their life DNA have a greater chance of less stress, illness, disease and will have more energy, vitality and happiness. Those business people who don’t control worry and stress die younger than they should.

For you to get ahead, advance in your company, make a team more productive and make more income, you must invest time and money in developing and refreshing your relationship and persuasion skills. Warren Buffet in his book, “The Snowball”, claimed that those two skills are more important than his degree and financial education.

John D. Rockefeller once said, “The ability to deal with people is as purchasable a commodity as sugar or coffee and I will pay more for that ability than for any under the sun.”

It’s true – learning to deal with people, especially customers, vendors, bankers and employees will allow you to successfully solve problems and get results.

Here are some other simple but not easy suggestions on getting ahead while having a good life. I’m taking these from a report I wrote a few years ago. For the full report, “How to Get Ahead While Maintaining a Balanced Life”, click here.
1. Hang around those who have the skills, savvy and success you want. Buy them lunch once a month and ask them how they do it. Shut up, take notes and thank them. No one has all the answers.

2. Find out how other disciplines or departments work. I.e. If you are an engineer, look into how marketing or sales works.

3. For many, consider starting your own business. It’s the best way to learn it. Or at the very least, consider selling. It will cause you to come out of your comfort zone, and communicate better with everyone. At least take a sales course.

4. Become a strategic partner in your company. Very few employees can tell anyone where their company is going and what initiatives the organization is working on. Be engaged, find out, and talk about how you can help. Help your company get ahead and they will help you get ahead. Listen and present plans. While you are doing so, always focus on work excellence, and take ownership of your results. Companies want and need producers.

5. Prepare yourself for the changes happening in your organization and you’ll become a fast tracker. What’s happening in the industry and what do you need to learn – get the tools.

Actions:

·    Re-read the MMM blog
·    Pick one area you could focus on
·    Write it on a card and tape the card to your computer as a reminder

Have a great week,

Kevin D. Crone
CEO
Dale Carnegie Business Group
BusinessNext Inc.
Offering Dale Carnegie Throughout Canada
Tel. 905.826.7300 / 1.800.361.2032 ext. 223
kdcrone@dalecarnegie.ca

www.dalecarnegie.ca

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